With the recent worldwide concerns surrounding the Coronavirus, Iredell County Emergency Communications has implemented additional steps to begin screening for possible exposure to residents who require emergency services assistance. The health and welfare of citizens has always been, and will always be, the top priority.
In conjunction with the current Emergency Medical Dispatch protocols already in place, telecommunicators have started asking additional questions related to identifying symptoms of Coronavirus Disease when a 911 call is received for medical assistance.
These additional questions will include “has anyone there traveled to Africa or China in the past 21 days?”
If the answer is yes, then the group will ask, “Does the patient have a fever (temp>100.4) or a cough, difficulty breathing, headache, weakness, muscle pain, vomiting, diarrhea, abdominal pain or hemorrhage?” Even if the answer is no, the caller will be asked if the patient has been in contact with a known patient who has the Coronavirus. These questions are important, understand that by asking these questions, emergency officials are being proactive in assuring that any possible exposure is handled appropriately, a release says.